Support
Effective date: August 27, 2026
Things Near Me (thingsnear.me) is operated from Orlando, Florida.
Contact us with the form on the Support page.
This page is how you reach us. It is not a 24/7 help desk and not a legal SLA.
How to reach us
Contact us with the form on the Support page. It is on this page, below.
There is no public phone number or street address on this page.
We aim to reply within 2 business days, Monday through Friday, U.S. Eastern Time. That is a goal, not a guarantee. Urgent child-safety reports are handled first.
Please do not send passwords. Do not send a copy of an ID unless we ask for it.
What we can help with
Use the form below. Pick the closest category.
| Category | Use it for |
|---|---|
| General help | How the Site works, account access, “I can’t sign in.” |
| Listing error | Wrong date, place, or details on an event or profile. |
| Impersonation | Someone is pretending to be you or your business. |
| Spam / scam | Fake events, phishing, fraud. |
| Copyright | Your photo, text, or other work was posted without permission. |
| Harassment | Threats, stalking, or abusive content. |
| Sexual or adult content | Pornography, nudity in a sexual context, sexually suggestive images, or innuendo on a listing or profile. |
| Child safety | Content involving a minor that should not be on the Site. We treat this as urgent. |
| Illegal content | Other content you believe is illegal. |
| TNM made a mistake | We hid the wrong listing, locked the wrong account, or mixed up two businesses. |
| Privacy request | Access, correction, or deletion of personal information. |
| Other | Anything else. |
Report a problem (anyone can do this)
You do not need an account to send a report.
Required:
- URL of the event, profile, or page.
- Category from the list above.
- What happened (short description).
- Your email so we can reply.
Optional: screenshots, dates, other URLs, and whether you are the owner of the listing.
We may hide or remove content while we review. We may contact you for more detail. False reports may lead to account action if you have an account.
We do not publish a public list of reports or banned users.
Child safety: if a child is in immediate danger, contact local law enforcement first, then tell us.
Copyright
Send copyright notices through the Support form. Choose category Copyright. Include the work, the URL on thingsnear.me, and the good-faith and perjury statements listed in these Terms.
If Things Near Me made a mistake
We can get it wrong. Tell us.
- Choose TNM made a mistake in the form, or write those words in your email.
- Include the URL, the email on your account, and what you want restored or corrected.
- If we removed a listing, tell us why you believe it should stay up.
We will review. We may still keep content down if it breaks the Terms or the law.
Privacy requests
To ask for a copy, a correction, or deletion of personal information we hold, contact us with the form on the Support page and choose Privacy request. Use the email on your account so we can match the request. See our Privacy Policy.
California residents can also write “Do Not Sell or Share My Personal Information.” Current practice: we do not sell personal information.
Form
Use this form to reach us.
Anchor for in-product Report links: #report